Privacy Policy
At Rambhajo’s, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you engage with us through our website, social media platforms, or physical stores.
1. Information We Collect
- Personal Information
We may collect personal information such as your name, email address, phone number, and postal address when you register an account, make a purchase, or communicate with us through our various channels.
- Transaction Information
We may collect information related to your transactions with us, including purchase history, payment details, and shipping information.
- Device Information
We may collect device information such as your IP address, browser type, operating system, and device identifiers when you visit our website or interact with our digital platforms.
- Cookies
We may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content and advertisements.
2. How We Use Your Information
- To Provide Services
We use your information to process orders, fulfil requests, and provide customer support services.
- To Personalise Experience
We may use your information to personalise your experience with us, such as recommending products or offers based on your preferences.
- To Improve Our Services
We analyse customer data to understand trends, preferences, and usage patterns, which helps us improve our products, services, and marketing strategies.
- To Communicate
We may use your contact information to send you promotional materials, newsletters, or updates about our products and services, with your consent.
3. Information Sharing and Disclosure
- Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing transactions, or delivering products to you.
- Legal Compliance
We may disclose your information in response to legal obligations, court orders, or government inquiries, or to protect our rights, property, or safety, or that of others.
4. Data Security
- We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
- However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Choices
- You have the right to access, update, or delete your personal information stored with us. You may also opt-out of receiving marketing communications from us at any time.
- You can manage cookie preferences through your browser settings or by using opt-out mechanisms provided by third-party analytics and advertising partners.
6. Children's Privacy
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us, and we will take appropriate steps to remove such information.
7. Changes to This Policy
- We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically for updates.
By engaging with Rambhajo’s Jewellers, you consent to the collection, use, and disclosure of your information as described in this privacy policy. If you have any questions or concerns about our privacy practices, please contact us at the provided contact details.
02 July 2024
Thank you for entrusting Rambhajo’s Jewellers with your privacy and for choosing us for your jewellery needs.
